Corporate Sustainability

Stakeholders

Our corporate social responsibility (CSR) efforts include respect for the rights of stakeholders. As we pursue sustainable operation and profits, we care about environmental, social, and governance issues and incorporate them into our management guidelines and operating activities to achieve the goal of sustainable operation. 

In pursuit of sustainable development, CWE establishes transparent, effective and diverse communication channels to understand the needs of stakeholders and their expectations of CWE. Such information is an important reference for our formulation of CSR policies and management guidelines. 

By business types, CWE not only instructs relevant units to communicate with stakeholders, but also maintains investor relations contact information and a “Contact Us” section on the corporate website. These sections are managed by dedicated personnel who forward messages by categories of product information, business opportunities, investor relations, CSR, etc. to be handled and responded by the responsible units. Stakeholders are welcome to give suggestions and advices through the dedicated email accounts.

Stakeholder identification

CWE has six types of key stakeholders, including shareholder and investor, customer, supplier, financial institution, government agency and employee.

Stakeholder identity, issue of concern, communication channel and response

Stakeholder Identity Issue of Concern Communication Channel/Dedicated Personnel Frequency Response
Shareholder and investor Operating performance
  • Market Observation Post System (MOPS)
  • Investor relations section on corporate website
  • Annual shareholders' meeting

    Investor conference

  • Contact Spokesman: 

    Manager Su of the Chairman Office

    (Email:richie.su@cwei.com.tw)

Immediate/As needed
  • Annual shareholders' meeting
  • Annual investor conference
  • Announcements on the MOPS and corporate website
Customer Customer service Immediate/As needed
  • Immediate response to customer
Supplier Provision of resources and services required for operation Immediate/As needed
  • Immediate feedback to supplier
Financial institution
Operating performance
Risk management
  • MOPS
  • Official correspondence

    Assistant Manager Kuo of the Board Secretariat

    (Email:max@cwei.com.tw)

Immediate/As needed
  • Announcements on the MOPS
  • Official correspondence
Government agency Regulatory compliance
  • MOPS
  • Official correspondence

    Assistant Manager Kuo of the Board Secretariat

    (Email:max@cwei.com.tw)

Immediate/As needed
  • Announcements on the MOPS
  • Official correspondence
Employee
Employee benefits and compensation
Employee rights
  • Employee Welfare Committee
  • E-suggestion box/Phone/Bulletin board

    Manager Pan of the Administration Department

    (Email:sally@cwei.com.tw)

Annual/As needed
  • Department heads meet with staff as needed
  • Employee Welfare Committee organizes various welfare measures
  • Free annual employee health check-ups

Contact information

Contact information

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